
Clarity - Getting Started Troubleshooting
55
If your A/D card is not in the left-hand list
Setup Control Modules, add it using the Add
button and repeat the previous step.
Note: See chapter 2.4 - Clarity configuration on pg. 14 for
detailed description.
b) You have a licence purchased for data collection from a
smaller number of instruments:
Solution: Open the System Configuration dialog from the
Clarity window using the command System -
Configuration command and check the tab of
the corresponding instrument –
Instrument x. If
the symbol of the curve in the tab header is
blue, this indicates an Instrument not usable
for measuring.
Check your serial number S/N for example
using the command Help - About from the
main window
Clarity.
c) You are using Clarity Offline or a DEMO version, which does
not enable the measurement of chromatograms.
Solution: Check whether there is a blue line with the title
OFFLINE displayed in the main
Clarity window
under the symbols of the instruments, or the
title Demo in the window header.
d) There are problems with the A/D converter INT7 or U-PAD.
Solution: Consult the more detailed troubleshooting
guide concerning the A/D converter in its
corresponding manual.
7.3.2 Data Acquisition - Simulated
The title “Simulated” is displayed in the Data Acquisition window
The corresponding instrument only displays
the simulated curve (from the file
CHANNX.DTA),
or is allocated as what is known as a DEMO
driver.
Solution:
Open the System Configuration dialog from the
main
Clarity window using the System -
Configuration command and check the tab of
the corresponding instrument -
Instrument x.
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